Subscription & Billing Terms

Shopifire may offer all PRO features at no charge during an early-access or promotional period ("Free Launch"). During Free Launch, no subscription fee is charged. We will provide reasonable notice (email and/or in-dashboard notice) before paid billing begins. Until then, the PRO Billing switch in our platform remains off and checkout is disabled.

When paid billing is active, PRO includes features listed on our Pricing page, such as online ordering, staff accounts, delivery management, WhatsApp alerts, analytics, and online payment connection — subject to feature availability in your region.

Current list prices (INR, inclusive of applicable taxes unless stated otherwise on checkout):

• Monthly: ₹999 per restaurant per month
• Annual: ₹9,590 per restaurant per year (discounted vs monthly)

Prices may change with at least fourteen (14) days' notice before your next renewal. Continued use after a price change constitutes acceptance for the next billing cycle.

Subscriptions are sold to the restaurant account owner and billed through Razorpay Subscriptions. You authorise recurring charges to your chosen payment method until you cancel.

• Billing cycle starts when you complete Razorpay checkout and the subscription activates
• Monthly plans renew every month; annual plans renew every year
• Failed payments may suspend PRO features after a grace period
• Invoices/receipts are provided by Razorpay where available

When platform billing is turned on, restaurants without an active PRO subscription may lose access to PRO-only features, including but not limited to: accepting new online orders, adding staff, enabling delivery settings/zones, connecting Razorpay Route, and enabling WhatsApp order alerts. Free-tier display menus may remain available where configured.

Cancel anytime from Dashboard → Subscription → Cancel at period end. You retain PRO access until the end of the paid period. Cancellation does not delete your menu data.

You may resume a scheduled cancellation before the period ends to continue billing without interruption.

Refunds for unused time are generally not provided except as stated in our Refund Policy or where required by law.

Each restaurant location with its own dashboard entry requires its own PRO subscription when billing is enforced, unless a separate enterprise agreement states otherwise.

You are responsible for any applicable taxes associated with your subscription except where we are required by law to collect and remit them. GST or other taxes may appear on Razorpay checkout as applicable.

We may modify plan features, introduce new tiers, or change billing mechanics with notice. Material adverse changes to active subscribers will take effect at the next renewal where possible.

Billing questions: roshan@shopifire.in · Dashboard → Support · Contact page