Orders print themselves at your counter
Shopifire Print Agent connects your thermal printer to the dashboard. The moment an order arrives, the receipt prints — no print dialog, no clicks, nothing to remember.
About 70 MB · Starts with Windows · Works with 58 mm and 80 mm ESC/POS printers
- Agent running on this computer
- Printer connected in the agent
- Test page printed
Run this check on the computer connected to the printer, in Chrome or Edge.
Set up in three steps
Install on the counter computer
Download the Windows app on the PC next to your printer. It runs quietly in the system tray and starts with Windows.
Connect your printer
Enter the printer’s IP address (network printers) or pick it from the list (USB), then print a test page.
Orders print themselves
Turn on auto-print in Orders → Receipt settings. Every new order prints the moment it arrives.
Built for a busy counter
Browsers can only open a print dialog — they cannot send thermal-printer commands like auto-cut. The agent is the small bridge that does it for you.
Silent auto-print
No print dialog, no clicks — tickets appear while you keep working.
Starts with Windows
After a restart the agent is already running, so no order is missed.
Stays on your network
Browser → agent → printer on this computer. Print jobs never go through the cloud.
Any ESC/POS printer
Epson, TVS, Xprinter, Rongta, Star and other 58 mm / 80 mm thermal printers.
Network or USB
LAN/Wi-Fi printers on port 9100, or a printer plugged into the PC by USB.
Free forever
No subscription, no cloud print service, no per-page fees.
Turn on auto-print in the dashboard
- 1Open Orders
In the Shopifire dashboard, go to Orders → Print & Receipt Settings.
- 2Check the printer
The Thermal printer card should say Ready. Pick 58 mm or 80 mm and run a test print.
- 3Switch on auto-print
Enable “Auto-print new orders”. Keep the Orders page open on the counter computer.
Troubleshooting
The dashboard says “Not detected”+
Make sure Shopifire Print Agent is running (look for its icon in the system tray, or open it from the Start menu). Use Chrome or Edge on the same computer, then click Check again.
Chrome asks to allow access to devices on my local network+
Click Allow. The dashboard talks to the agent on your own computer, and Chrome asks permission once per site.
Windows shows a SmartScreen warning when installing+
The installer is not yet code-signed. Choose “More info” → “Run anyway”. It only installs the Shopifire Print Agent.
How do I find my network printer’s IP address?+
Most thermal printers print a self-test page when you hold the FEED button while switching them on — the IP address is printed on it. Use port 9100.
My USB printer is not in the list+
Plug it in, switch it on and click Refresh in the agent. If it still does not appear, set the printer to network mode or connect it over LAN.
Does it work on Mac or Safari?+
Not yet — the agent is Windows-only for now, and Safari blocks connections to it. Use Chrome or Edge on Windows.
Still stuck? Contact support — we’ll help you get the printer going.